The Silver bowl and Silver spoon we ordered, was fully to our satisfaction.

Designs in their return gift catalog are tasteful, finish is consistent. For a bulk order of 100 pieces with engraving, the production timeline did stretch beyond the original promise by about a week. They communicated, but a wedding date does not move. Average rating reflects the timeline, not the product quality.

Ordered a pair of silver lamps. The product, when it arrived, was good - matte finish, even weight, hallmark in order. The issue was timeline - I needed it before a specific date and it reached four days after, despite the team's effort. I had to source something local in the interim.

Bought a 200g kalash. The piece is well-made, the shape is traditional, the hallmark is there. There were a couple of polish marks near the base that I noticed only after a close look. Visible only on inspection, not in display. Solid value at the live silver rate, just not flawless.

I am not great with websites. Most of my orders happen over WhatsApp with their team. They send me product photos, weight options, prices, and I confirm. They have never pushed an upgrade or upsold something I did not ask for. That is why I keep coming back.

Bowl and spoon arrived well-packed, hallmark stamped, weight as billed. One small thing - the polish had some smudges that needed a wipe with a soft cloth before we could use it. Not a defect, more handling marks. Once wiped, it looks the way it should. Otherwise no complaints.

Wanted a slight design variation on a pooja item - simpler engraving than what was shown on the site. The team agreed and sent me a digital proof first. The final piece matched the proof. Star off only because the proof took a bit of back-and-forth to finalise - four days for what felt like a 30-minute decision.

Ordered 50 small silver return gifts for a function. Quality came through well, engraving was uniform. The honest feedback is that bulk customized orders need 10 to 12 working days - so don't leave it for the last week before the event. The team said this upfront but I underestimated my own timeline.

The dinner set we ordered for our daughter's wedding is good quality - I will not dispute that. Pricing is on the higher side compared to the local silver dealer, but here you get the BIS hallmark, the certificate, the proper invoice, and a clear price breakup. So you are paying for transparency too.

The glass itself is good - 925 hallmarked, weight matches, finish is clean. Delivery took two or three days longer than the website estimate. The team did message me proactively about the delay, which I appreciated, but I had planned around the original date. Knocking off a star for that.

Bought the baby bowl-spoon for our daughter. My mother-in-law is particular about silver purity, has been burnt before by sellers. The original BIS hallmark certificate that came with the set was what she checked first. Verified, accepted, blessed. The piece is now part of our daily feeding routine.

We added a silverware section to our Cochin jewellery store last year and PureSilver became our main wholesale source. Bookmarks, pens, small ceremonial items - we stock about 25 SKUs from them. BIS hallmark on every piece. Reorder process over WhatsApp is fast. Margins work for us.

Our home temple is small and most panchpatra sets I saw were oversized. PureSilver had a smaller variant - 925, hallmark, all the right components - that fits within the temple space we have. Reached in four days. Doing the job it's meant to.

What convinced me to go with PureSilver was the workshop-direct angle. They have been silver manufacturers since 1970 and have moved online. So the piece is going from their workshop to my home without three middlemen in between. The pricing reflects that. The kalash I bought is solid.

Sent a set of four silver glasses to my mother in New Jersey for her 60th birthday. The team coordinated with me on WhatsApp through the design, billing, and shipping process. Tracking was active throughout. Reached her in eight days post production. Box arrived clean.

Used PureSilver lamps as part of our mandap decor for a recent wedding. The matte finish photographed beautifully under warm lighting. Ordered eight lamps, all consistent in finish. The couple's family ended up taking them home post-event - good gifting potential built into the rental.

Have ordered pooja items thrice over the past year. The finish, the hallmark, the documentation - all consistent across orders. The piece I ordered last week looks identical in quality to the one I bought last Diwali. That repeatability is hard to find with small silver workshops.

Was watching the silver rate for a few weeks before placing my order. The live calculator on the site let me time the buy on a day when rates dipped slightly. Probably saved me a few hundred rupees on a 70g glass. Small thing but appreciated.

We are in Singapore and were looking for an annaprashana gift set for our daughter. Wanted something hallmarked, not the loose silver products sold here. PureSilver shipped to Singapore in a sealed tin box, certificate included. Engraved our daughter's name. Reached well before the ceremony.

Sourced 150 small silver pieces as Diwali gifts for our senior leadership and key partners. Branding was engraved subtly on each. Lead time of two weeks, delivered on day 14. Pricing per piece was lower than what corporate gifting houses had quoted. Will revisit them next financial year.

Our daughter is moving abroad after her wedding. We wanted her to have a small piece of home with her. Ordered a 4-piece 925 dinner set with her initials engraved on each plate. The engraving is subtle, not overdone. She has taken it with her to Sydney.

Chose the 990 panchpatra over the 925 version. The price difference is small, the purity is higher. Bullion-grade silver feels heavier and the colour is slightly different - more silver silver, less alloy tone. For pooja use, this felt right. Hallmark certificate is properly issued.

Bought a kalash chombu from PureSilver after a few months of looking around. Most online sellers have the exact same design. PureSilver had a few variations - I picked one with a slightly tapered neck. The design is their original, not a stock piece. Pleased with the choice.

Wanted a meaningful gift for our nephew's wedding without the usual gold-plated showpiece feel. Picked a set of six silver glasses in 925. The presentation box is sturdy and looked premium when handed over. The couple has started using them on weekend dinners, apparently.

Ordered a pair of silver lamps two weeks before Diwali. They arrived in five days. The matte finish suits the kind of festive decor I prefer over the mirror polish. Used them on the main pooja day and have kept them out for the rest of Kartik month.

Third order with PureSilver now. Each time, the hallmark is in place, the weight matches the invoice, and the price reflects the silver rate of that day. That kind of consistency is what keeps me coming back. Recommended them to my Bombay cousin last month; she has ordered too.